Description
kitchen cabinets made to your taste and space
Location
Open in Google Maps ↗3655 w 16 ave Hialeah, Miami, FL 33012
Reviews
No reviews yet.
Google Reviews
From materials to service, this company far exceeded my expectations. They have every style and color to suit your needs. Craftsmanship of the cabinets is constructed with great care and the outstanding service of all the individuals is exceptional. I will definitely be using them for all of my projects.
The worst experience I have ever had with a kitchen and cabinet company. I went to their Miami store and worked with a salesperson named Kim. She was very nice during the sales process, and I showed her exactly what I wanted. She kept pushing lower-priced options, but I repeatedly told her that I was not looking for cheap cabinets. I wanted high-quality cabinets, premium countertops, and quality materials. She came to my house and measured everything, and then another person came and measured everything again. Later, I was sent a contract and told that I had to sign it that same day or the price would increase. I expressed my concerns and made it very clear what I wanted. I was assured that everything would be exactly as ordered, so I trusted them and signed the contract over the phone. When the materials started arriving at my house, I realized that almost everything was wrong. The bathroom vanity that was supposed to have double sinks arrived with only one sink, even though Kim personally came to my house, measured the space, and saw the plumbing for two sinks. The bathroom countertop was fiberglass, which I never ordered. I specifically requested the same material as the kitchen countertop. The kitchen sink was also wrong because I ordered a farmhouse sink. On top of that, the measurements were incorrect, causing additional delays and problems. The entire project has been a mess from start to finish. Communication has been poor, and I was treated rudely on the phone when I tried to resolve these issues. My wife and I are extremely disappointed with this company. The service has been disorganized, stressful, and completely unacceptable. All I want is to receive exactly what I ordered—nothing more and nothing less. I would not recommend this company based on my experience.
Wendy was amazing during our consultation. She was fun, informative, and I never felt like she was trying to push product on me. It was a great experience at the 17th Ave store. The quote was way better than others I had gotten from big box stores and some others. I’m very glad someone recommended cabinets to go to me.
Presentation was great. Cabinets look great. Then I noticed they had not put in the under the counter waste basket that was promised during the presentation. I contacted the store and they will not honor what was promised. Record your meetings. Go over your quote. Make sure you get everything they are promising. Be careful.
This was a terrible experience and I wouldn’t recommend this company to anyone. The manager Kim is rude, incompetent, unprofessional and unhinged. Wendy came out to a rental we are remodeling and measured everything. The measurements were wrong the order was wrong everything was done incorrectly while we waited in the store for over 4 hours for her to write up the order. Then they didn’t have the product we wanted and had to start all over. We signed a contract and agreed to the scope of work to be done and the price. Now the countertop people are Saying they should have done the measurements and all of them are wrong so now we owe double the price and if we don’t pay in full they won’t finish the work. It feels like a complete bait and switch. There has been mistake after mistake made and there is no accountability at all. It has been triple the price triple the time and triple the headache. I wouldn’t recommend this company to my worst enemy. We have reached out to corporate and spoken and filed complaints with several different people but not one of them has helped us solve the issue and Kim the manager refuses to help us at all. So we paid for a product that we still don’t have. Terrible experience .
